An effortless arrival
Your stay begins sooner when you check in via the Jumeirah App. Complete our Online Check-in Service before you arrive to access your digital room key on your device.
Fast
Save time when you arrive with our speedy Online Check-in Service
Convenient
Use your device to check in from home or on the go
Seamless
Check-in early and start enjoying your stay sooner
Personalised
Receive recommendations and offers we know you'll love
Secure
We'll keep your details safe for your future stays
Access Online Check-In
Save time when you arrive! Begin your Online Check-in process by scanning the QR code below.
- Once you have found your booking, you’ll be asked to complete our Online Check in Service.
- Follow the simple step-by-step process( you’ll need your passport or ID document)
- Once complete, you’ll be able to access your room using your device with your digital room.
Discover the App
YOUR QUESTIONS ANSWERED
How can we help you?
Which properties can I check into online?
How far in advance can I check in online?
Which documents will I need to check in online?
How long does online check-in take?
Is there an age restriction on your online check-in service?
Should I take a new selfie, or can I upload an existing photo?
Which payment options are accepted for the pre-authorised payment during the mobile check-in process?
Can I request a mobile key at the time of online check-in?
If I have checked in online, will I still need to approach the front desk on arrival?
What if I do not want to use the mobile check-in service?
How much time will I save by checking in online?
Does the mobile check-in solution comply with GDPR?
Will I be required to provide my Emirates ID card or passport every time I check in or does the system store it for future use?